Solutions for your workplace.

Let’s be honest – there is no one magic recipe to linking engagement initiatives with overall business success. That is why at TNS, we help you craft a holistic engagement approach shaped directly around your organizational vision and goals. To transition to a new survey provider, it might be critical for you to retain some or all prior survey items, history, calculation methods, etc. We meet you exactly where you are in your engagement journey, and at the same time, gladly share our expertise, research, and recommendations to help you achieve your goals and objectives faster and in more engaging ways!


Our Methodology

Our approach is truly transformational. Our team will help you build an engagement plan that starts from your business’ core strategies and values, while combining the many tactical and logistical tasks required to develop and refine your survey process. With strategic guidance and insights at every step, we are focused on the bigger picture of helping you construct a culture of engagement and transform your business performance.

As we kickoff each new project, your experienced TNS Engagement Consultant will help you Craft your Personalized Engagement Strategy.


The new standard employee engagement survey from TNS

Developed by senior TNS research consultants, Engage Plus is a powerful 25-item employee engagement survey built for practical application across organizations in all industries. The Engage Plus survey items are grounded in modern employee engagement theory and inspired by the latest research. Experts with over two decades of innovative design experience developed and rigorously tested the model by analyzing millions of employee survey results, as well as provided further validation through biennial representative global panel studies. Our model is designed to adjust and grow to include all key categories (or dimensions) of an organization’s culture and values.

The seven foundational dimensions in our model are:

  • ENGAGE employees’ head, heart and hands
  • SUPPORT employees to work well and achieve together
  • LEAD employees by example
  • ALIGN employee efforts to organization goals
  • NURTURE employees in a healthy environment
  • EMPOWER employees to do the best work in the best way
  • • UNITE employees as a high performing team

To learn more about the science behind our Model and how this approach can be used in your organization, download our whitepaper HERE.

Validation Factsheet


At the center of the TNS Engagement Model is the essential element of ENGAGE. For each of the three foundational constructs that make up employee engagement (Head (think), Heart (feel), and Hands (act)) we validated two survey items that best measure the essence of engagement.

Our exclusive expansion of the classic model is the second-order focus of each item: drilling deeper into how employees are engaged by their role and the organization. For example, to measure the Heart (feel), we take advantage of items that measure both vigor and dedication.

  • Our six survey items in ENGAGE were also developed to most accurately measure engagement through pattern of response methodology.


In a typical employee survey, when a work group evaluates their results to find gaps or areas for improvement, they normally focus their attention on areas with the most negative results. What this approach fails to do is help managers prioritize their attention, often leading to a lackluster or check-the-box effort to action planning.

The TNS Action Planning Prioritization Model categorizes survey questions into 3 distinct types of employee needs: Tactical, Operational and Strategic. Loosely based on models like Maslow’s Hierarchy of Needs, the TNS approach to action planning applies similar principles such as hierarchical structure and the need for fulfillment or engagement along different dimensions.

To learn more about the Model and how this approach can be used in your organization, download our whitepaper

Action Planning Model

Action Planning prioritization

“We used the TNS action planning prioritization model extensively which led to consistent improvements across all categories of our employee survey results. We’ve continued utilizing the model to action plan based on the next survey because we have realized that when we have a model to follow, we achieve far greater results as an organization. The model has been adopted by our different facilities and in some cases been messaged in a way that fits those facilities more closely.”


Employee Engagement Videos

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